Public reporting of hospital quality: Recommendations to benefit patients and hospitals

Authors

Michael Rothberg MD, Baystate HealthFollow
Evan Benjamin MD, Baystate HealthFollow
Peter Lindenauer MD, Baystate HealthFollow

Author Department

Medicine

Document Type

Article, Peer-reviewed

Publication Date

11-1-2009

Abstract

Public reporting of hospital performance holds tremendous promise for improving the care provided by hospitals. To date, however, consumers have failed to embrace public reporting, despite considerable efforts to promote it. We review a number of reasons that public reporting has failed to live up to expectations, and we make 10 recommendations to improve the value of public reporting for both patients and hospitals. We also review 3 leading performance reporting programs to evaluate how well they adhere to these recommendations.

Publication ISSN

1930-7381

Recommended Citation

Rothberg MB, Benjamin EM, Lindenauer PK. Public reporting of hospital quality: Recommendations to benefit patients and hospitals J Hosp Med 2009 Nov;4(9):541-5.