The era of big performance measurement: here at last
Article, Non peer-reviewed
Despite progress in identifying a starter set of performance measures, more sophisticated measures need to be developed that promote adherence to desired care processes while discouraging overuse errors.
Lindenauer PK, Shojania KG. The era of big performance measurement: here at last Jt Comm J Qual Patient Saf 2008 Jun;34(6):307-8.